We respect your privacy and are committed to protecting your personal data. This Privacy Statement explains what information we collect, why we collect it, and how it is used when you visit or make a purchase from our online store.

By using this website, you agree to the processing of your personal data in accordance with this Privacy Statement.

Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Payment transaction details
• Order history
• Customer service communications
• Technical data such as IP address, browser type, and device information

We do not store payment card details ourselves.

How We Use Your Information

Your personal data is used only for legitimate business purposes, including:

• Processing and delivering orders
• Handling payments
• Providing customer support
• Managing returns and complaints
• Maintaining website functionality and security
• Complying with legal obligations

We do not sell or rent your personal data to third parties.

Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

• Performance of a contract (order fulfillment)
• Compliance with legal obligations (such as accounting requirements)
• Legitimate business interests (customer service and website security)
• Your consent (for example, cookies or optional marketing)

Sharing of Information

Personal data is shared only when necessary to operate our store and fulfill orders, such as with:

• Payment service providers for payment processing
• Shipping and logistics providers for order delivery
• Technical service providers supporting website operations

These partners process data only to the extent required to provide their services.

International Data Transfers

Some service providers may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied in accordance with applicable data protection laws, such as EU Standard Contractual Clauses.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfill orders and maintain customer relationships
• Meet legal and accounting obligations
• Resolve disputes or enforce agreements

Data that is no longer required is securely deleted within a reasonable timeframe.

Cookies

This website uses cookies to:

• Enable core website functionality
• Maintain shopping cart and login sessions
• Improve user experience
• Collect anonymous analytics data

You can manage or disable cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Restrict or object to certain processing
• Request transfer of your data
• Lodge a complaint with a data protection authority

Contact Information

If you have questions regarding privacy or personal data, you may contact us at:

Motti Co
Email: hq@mottico.fi